Getco Mart offers a simple and easy 3 Days EXCHANGE OR RETURN policy to our customers. You can conveniently exchange or Return any item within 3 Days from the time of delivery.
Please do not accept any order if the seal is broken/unsealed at the time of delivery.
All returned items must be unused and unwashed for hygiene reasons; and returned with original packaging and tags in place. Items without tags will not be accepted.
Once we receive the returned products, a quality check will be performed on the items by our quality team. This is subject to the return having met the following requirements:
- The items should be unused and unwashed for hygiene reasons.
- The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
- They should have been returned within 48 hours from the delivery time.
- In case you receive a damaged/defective product, we may request you to share a snapshot at email@example.com.
- To return your product, you should mail at firstname.lastname@example.org for the return address.
Any returned item received by us that does not meet the above-mentioned conditions will not be accepted and will be returned to the customer at their expense. No amount will be reimbursed, nor will the item be exchanged in such a case